Your Privacy Rights
Smyth Casting Inc. takes full responsibility for the personal information we collect and hold. To ensure this accountability, we have developed this policy, and trained our support staff about our policies and practices.
Why Does Smyth Casting Inc. Need Personal Information?
Smyth Casting Inc. provides services to a wide range of individuals. Unfortunately, we can only provide these services if you provide Personal Information to us.
What Personal Information Do We Collect?
Personal information is any factual or subjective information, recorded or not, about an identifiable individual, such as:
- Age, name, union status, ethnicity, physical attributes, wellness status ( e.g. CoVid ) and pronouns.
Personal information does not include the name, title, business address or telephone number of an employee of an organization.
We only collect that information which is necessary in your particular case to provide the services you have requested. We will identify those needs on an individual basis and inform you as to why it is needed.
How Do We Collect Your Personal Information?
Personal information will be collected, to the extent possible, directly from the individual concerned at the time you sign up for our services and during our services. However, collection of personal information will not be limited to collecting directly from the individual concerned.
In most cases, we will ask you to specifically consent, if we collect, use or disclose your personal information. However, consent may be implied if the information has been provided to us, by you, directly.
Use Of Your Information
We will use your personal information for no other purpose than which it was collected to provide information, advice and services to you.
We do collect e-mail and mailing addresses for the sole purpose of including you in any direct marketing activities of Smyth Casting Inc. If you tell us that you do not wish to receive any information from us about our services or new developments in our services or our contests, we will remove your name from our list.
Smyth Casting Inc. does not sell, trade, or exchange for consideration any Personal Information that it has obtained on an individual or organization.
Personal information we have collected may be disclosed by Smyth Casting Inc. under the following circumstances:
- When we are required or authorized by law to do so such as in a court subpoena
- When you have verbally or in writing, consented to the disclosure
- When the services we are providing to you requires us to give your information to third parties (for example a production for casting purposes) your consent will be implied unless you have communicated otherwise, in writing, to our firm.
- Where it is necessary to collect fees.
- If the information is already publicly known
As we are using the personal information which we collected for a specific purpose in providing services to you, it is important that the information be accurate and up to date.
If any of your information changes, please inform us so that we can make the necessary changes to your information on file.
If at any time you can establish that the information we hold is not accurate, complete and up to date, Smyth Casting Inc. will take reasonable steps to correct it.
Is Your Personal Information Secure?
Smyth Casting Inc. takes all reasonable precautions to ensure that your personal information is kept safe from loss, unauthorized access, modification or disclosure. Among the steps taken to protect your information are:
- Secure premises
- Technological safeguards like security software and firewalls to prevent hacking or unauthorized computer access
- Internal password and security policies
While every measure is taken to respect your privacy, we would like to remind you that in providing personal information to Smyth Casting Inc., there is no method of transmitting or storing data that is completely secure. E-mail, mail, telephone calls, faxes and transmissions over the Internet are all susceptible to misrouting, possible loss, interception and misuse of the information being transmitted or communicated.
Access To Your Personal Information
Within 30 days of a request from you, we will inform you of the personal information we hold about you and explain how it is to be or has been used along with a list of any third party to which it has been disclosed.
Providing this information to you may be subject to our normal professional and disbursement fees but we will inform you of such costs in advance.
If additional time is required to answer your request, we will notify you within the 30 day period following your request.
Your rights to access your personal information are not absolute. We may deny access when:
- Denial of access is required or authorized by law
- Information relates to existing or anticipated legal proceedings against you
- When granting you access would have an unreasonable impact on other people’s privacy
- When to do so would prejudice negotiations with you
- To protect the firm’s rights and property
- Where the request if frivolous or vexatious
If we deny your request for access to or refuse a request to correct information, we shall explain why.
Smyth Casting Inc. may make amendments to this policy from time to time in accordance with any changes in the way in which it handles personal information. This policy has been in effect since February 3, 2014 and is current to November 22, 2022 with no further amendments.
On our website, like most other commercial websites, we may monitor traffic patterns, site usage and related site information in order to optimize our web service. We may provide aggregated information to third parties, but these statistics do not include any identifiable personal information.
Any questions concerning this policy should be directed to the Chief Privacy Officer at info@Smythcasting.com or by phone (613) 425-2278. If you are not satisfied with the response to your inquiry, you may contact the Privacy Commissioner of Canada at 112 Kent St, Ottawa, Ontario K1A 1H3 or phone 1-800-282-1376.